Privacy Policy
Effective Date: 24 April 2026
1. Introduction
Qmark Solutions (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, and protect your information when you use our website.
We aim to comply with applicable data protection laws, including the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as other relevant international privacy standards where applicable.
By using this website or submitting your information, you agree to this Privacy Policy.
2. What Information We Collect
We may collect personal information necessary to provide our services, including:
• Name
• Email address
• Phone number
• Company name
• Job title
We may also collect limited technical data automatically, such as:
• IP address
• Browser type
• Pages visited
We do not knowingly collect sensitive personal information (such as health, financial, or government identification data).
We do not knowingly collect personal information from individuals under the age of [13 or 16]. If we become aware of such data, we will delete it.
3. How We Collect Information
• Complete a form on our website
• Download resources (e.g. brochures, reports)
• Subscribe to updates or communications
• Contact us directly
4. Why We Collect Your Information
• Provide requested materials or information
• Respond to enquiries
• Communicate with you about relevant services
• Improve our website and user experience
5. Legal Basis for Processing
• Your consent (when you submit a form or opt in)
• Legitimate business interests (such as responding to enquiries and improving our services)
6. How We Use Your Information
By submitting your details, you agree that we may:
• Contact you regarding your enquiry or requested materials
• Follow up with relevant information about our services
• You can opt out of communications at any time.
7. Data Sharing
We do not sell your personal information.
We may share your information with trusted third-party service providers such as:
• CRM systems
• Email marketing platforms
• Website hosting providers
• Analytics tools (e.g. Google Analytics or similar)
These providers are required to handle your data securely and in accordance with applicable laws.
8. International Data Transfers
Your information may be stored or processed in countries outside your own.
We take reasonable steps to ensure appropriate safeguards are in place to protect your data.
9. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy.
Typically:
• Contact enquiries: up to [12–24 months] after last interaction
• Marketing data: until you unsubscribe or after [24–36 months] of inactivity
We may retain information longer where required by law or for legitimate business purposes.
10. Your Rights
• Access your personal data
• Request correction or deletion
• Withdraw consent
• Object to or restrict processing
If you are located in Australia and are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
11. Cookies and Tracking
We use cookies and similar technologies to:
• Ensure the website functions properly
• Understand how visitors use our website
• Improve performance and user experience
This may include analytics tools such as Google Analytics or similar.
You can control or disable cookies through your browser settings.
12. Data Security
We take reasonable technical and organisational measures to protect your information, including:
• Secure website encryption (HTTPS)
• Controlled access to systems and data
However, no method of transmission or storage is completely secure.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
14. Contact Us
Qmark Solutions
Need.more.info@qmark.solutions
